Straight answers
FAQ — GST billing, CA Access, Connected Billing
Billing, GST pack, CA access, and getting started — without the jargon.
Common questions from shop owners and distributors. Answers link to the feature pages when you want more detail. Still unsure? Book a demo or call +91 70961 20201.
Getting started
Getting started & pricing
- How do we get started?
- Call us for a demo. We walk through invoice → payment → purchase → month-end in plain language for your business type. Book a demo or call +91 70961 20201.
- How much does Simple Bills cost?
- Contact us for pricing on 6-month or 12-month plans. Call +91 70961 20201 for a demo and quote — we match the plan to how you bill.
- Do I need a separate accounting package?
- No for most day-to-day work. Customer and supplier accounts, bank, expenses, and financial reports live in the same system you use to bill and buy stock. See Accounting & banking.
- Is it billing software, accounting software, or both?
- Both. Software for bills at the counter and accounting software for month-end — one web app instead of separate tools. Browse all features.
Sales
Billing
- What is Counter billing?
- Single-screen billing for walk-in cash or UPI — search, cart, customer, payment, and GST invoice on one page. Payment on by default; credit sale is one switch. Details on Sales & billing.
- What is a Draft bill?
- A preliminary bill or formal quote before the sale is final. Stock and ledger stay untouched until you convert to a tax invoice. See Sales & billing.
- What is a Return bill?
- Customer returns: open the original invoice and create a Return bill (or use Sales returns). Stock and customer balance adjust; refund money on that screen when needed. See Sales & billing.
- When should I use New invoice instead of Counter billing?
- Use New invoice when the sale needs credit terms, TDS, rewards, or more line detail. Counter billing is for paid-now walk-ins. See Sales & billing.
Compliance
GST pack
- Does Simple Bills file GST on the government portal?
- No. It prepares invoices, summaries, and a GST filing pack. You or your CA file on gst.gov.in after checking GSTR-2B and your bills. See GST invoicing.
- What is in the GST filing pack?
- Portal-ready GSTR-1 CSVs (B2CS, B2CL, B2B, CDNR credit notes for registered customers, CDNUR, HSN), GSTR-3B summary, and purchase ITC estimate — plus year-end GSTR-9 style prep. See GST invoicing.
- Where do credit notes go for the portal?
- Registered-customer credit notes export in CDNR for the GST Offline Tool / portal workflow. Details on GST invoicing.
CA & auditor
CA Access
- Can my CA see my books without my password?
- Yes. CA Access shares a secure read-only link. Choose which reports they see — trial balance, GST pack, ledgers. Revoke anytime. Full page: CA Access.
Distributors
Connected Billing
- What is Connected Billing?
- Invoice a linked business once — it appears as their draft purchase to review and save. Stops WhatsApp PDF retyping between supplier and buyer. See Connected Billing.
- What is Stock waiting approval?
- On the buyer side, linked supplier invoices land under Stock waiting approval as drafts. Review lines, then save — stock and GST update together. See Connected Billing.
Data
Import / Export
- Can I import data from my old software?
- Yes. Use Import data for products, parties, opening balances, and historical transactions from CSV — preview before import.
- Can I export a backup?
- Yes. Export my data anytime from the app. See Import & export.
Shop types
Verticals
- Do you support lottery, restaurant, vouchers, or owner notes?
- Yes — as shop extras: lottery draws and quick ticket sell (ticket SKUs off the normal catalog), restaurant floor/table orders with kitchen screen, shop credit vouchers, and owner notes.
- Is equipment rental included?
- Yes — open rental orders, deposits, and pending invoices. See Branches & rentals.
Tools
Free GST calculator
- Is there a free GST calculator?
- Yes — our free GST calculator India splits CGST, SGST, or IGST. For automatic GST on every bill, see GST invoicing.